Dion Tyler-Whiteman founded CIOS. Central in Perth, Western Australia, with a clear purpose: provide high-quality testing equipment to industries that need it most. The inspiration came close to home. “We started supplying because of my father,” Dion explains. “He was in the testing and commissioning industry and used this equipment on a day-to-day basis. It was a great opportunity to capitalize on the equipment, as it can be unaffordable for some to buy, so renting is the best option.”
CIOS. Central rents out electrical and gas testing tools primarily for commissioning projects in the mining sector, with most of their customers being government departments and electrical service providers. “We offer equipment in a unique market,” Dion says, “and we offer an uncommon variety of equipment.” But managing rentals in the early days wasn’t easy.
With no rental software in place, the business ran entirely on manual communication. “We were managing everything just by email, phone calls, and word of mouth,” Dion says. There was no central calendar, no clear overview of stock, and no way for customers to book online. That made it hard to grow.
Everything changed with Booqable. Booqable’s Shopify integration, live availability display, and all-in-one rental software allowed the team to build a proper electrical rental website and run their business with confidence from day one.
Using Booqable’s Shopify integration to take bookings
Before using Booqable, CIOS. Central had no way to accept bookings online. “We were managing everything just by email, phone calls, and word of mouth,” Dion says. This manual process made it difficult to keep up with demand or offer a smooth experience to new customers.
Booqable’s Shopify integration gave CIOS. Central a way to turn their existing website into a rental-ready storefront. It works through embeddable components like product cards, date pickers, add-to-cart buttons, and shopping carts. These tools let customers browse products, select rental periods, and build their cart directly on the Shopify site.
When ready to book, customers are redirected to Booqable’s secure online checkout. There, rental-specific details like duration, pricing, and availability are confirmed. Once submitted, orders appear in the Booqable backend where the team manages everything from one dashboard. This setup allowed the team to keep their site’s look and feel while making it fully functional for rentals. “Booqable provided great software that is easy to use and understand,” Dion says. “It allowed us to quickly set up and reach customers faster.”
Here’s how the Shopify integration helps CIOS. Central:
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Customers can view and book equipment directly through the online store
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Products are reserved and paid for instantly, eliminating the risk of double bookings
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The team handles inquiries and orders in one place
With Booqable handling the bookings, the business now operates far more efficiently. Customers no longer have to call or email, and the team has more time to focus on preparing and delivering their electrical rental equipment.
Showing real-time product availability
Knowing what equipment is available is critical in the rental world, especially in mining rental and commissioning work. “We struggled with tracking orders, managing the calendar, and having availability easily visible to customers,” Dion says.
Booqable’s live availability display solves this by updating inventory in real time as rentals are made. When a customer selects a product and rental dates, the system checks what is in stock for those exact dates. If the product is available, they can proceed with the booking. If it is not, it will not show as rentable. This feature is automatically synced with the backend calendar, so there is no need for manual updates.
This means customers always get an accurate view of what is ready to rent. “Our customers love the ability to see what is available before booking,” Dion explains. “They no longer need to email or call just to find out.”
This achieves:
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Instant visibility for the customers to view what’s available for hire for their chosen dates
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Preventing the need for customer phone and email inquiries about stock availability
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Elimination of booking conflicts or overbooking thanks to real-time availability updates
The result is fewer interruptions for the team and faster decision-making for customers. The live view of inventory is one of the key features that keeps their electric rental website accurate and reliable.
Managing rentals in one place
Like many rental businesses, CIOS. Central initially juggled different tools, messages, and documents just to keep track of bookings. “Time saving is big for us,” Dion says. “But also just having everything you need in one place for convenience is huge for our team.”
Booqable’s all-in-one rental software gives the team a full system for managing day-to-day operations. Every order made through the website automatically appears in the dashboard. From there, the team sees each day’s pickups and returns, prints packing slips, prepares gear, and updates order statuses as equipment moves in and out. Payments are handled online, and availability updates in real time.
This means their three-person team can stay organised without the stress of double bookings or scattered information. “It’s very easy for us to follow the flow of orders from booking to return,” Dion says.
Booqable’s all-in-one software helps them:
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Track every booking from start to finish, with easy order status updates
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Keep emails, documents, products, customers, orders, and more from one place
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Run their pickup and return schedule from a central dashboard
What once took multiple tools and a lot of back-and-forth now happens in one place. For a growing team managing mining rental and electrical rental jobs across Western Australia, this makes day-to-day work far more manageable.
Growing with Booqable’s rental tools
From supplying specialist testing gear to supporting commissioning projects across the mining sector, CIOS. Central has built a strong foundation in a niche rental market. And with Booqable, they have turned their business into a professional electric rental website ready to scale. The Shopify integration, live availability updates, and all-in-one software give the team everything they need to run the business efficiently and professionally.
“We’re looking to open multiple sites across Australia,” Dion says. “With Booqable’s great API infrastructure, we know we’ll be able to manage future branches smoothly.” With the right tools in place, CIOS. Central is ready to grow while staying in control of their rental operations.
