Aktivt Uteliv, a successful sports equipment rental business in Uppsala, Sweden, serves outdoor enthusiasts year-round with their collection of summer and winter sports equipment. From kayaks and bikes available in the warmer months, to skis and snowboards available in the winter, they had previously found many challenges in managing meeting seasonal demands all-year-round. The company’s founder, Erik, shared how implementing Booqable transformed their operations, as it enabled them to thrive and scale during both snowfall and sunshine.
Quickly training seasonal staff
Since Aktivt Uteliv operates in both summer and winter, they frequently hire seasonal staff. Training new employees quickly and efficiently was once a challenge, but Booqable’s intuitive interface has made it easy for the team to onboard new hires without wasting time.
Erik highlighted the ease of training for his new staff. “Training staff on Booqable is so easy—within a minute, they understand how it works. Everything is simple and clear, from checking availability to processing bookings. Even with the constant rotation of seasonal staff, we never lose time.”
This user-friendly interface is a huge benefit for businesses with high staff turnover, allowing them to maintain smooth operations without extensive training sessions.
Bundles feature: essential for streamlining operations
Before Booqable, Aktivt Uteliv used a custom-built software solution, but the need to offer bundled rentals—such as skis, boots, and poles—led them to seek a better option. When they discovered Booqable’s bundles feature, however, they realised using Booqable would allow them to combine related items into a single booking, making the process more efficient and reducing manual errors.
Erik shared how this feature has impacted their business. “We had invested a lot in our custom-built software, but Booqable’s bundles feature made everything so much easier. We rent package deals, like skis and snowboards with accessories in winter, and kayaks with paddles in summer. Bundling these together in a single booking has been crucial for our operations.”
By using product bundles, Aktivt Uteliv has been able to simplify the booking process and improve customer satisfaction.
Welcoming adventure through automated bookings
In addition to rentals, Aktivt Uteliv offers adventure tours, team-building activities, and corporate events. Booqable’s online booking system allows customers to reserve equipment and events remotely, making payments online with ease. This automation has drastically reduced the time spent managing bookings, allowing Aktivt Uteliv to focus on delivering excellent customer service.
Erik emphasized the importance of this feature. “The biggest benefit of Booqable for us is the ease with which customers can book online. We used to handle everything manually, which was time-consuming and prone to errors, but now the system takes care of it all. It’s simple for customers and takes a huge load off our team.” The ability to automate bookings has been a major time-saver, especially for managing larger events.
Future expansion with Booqable
As Aktivt Uteliv gears up for another busy winter season, Erik is confident that Booqable will continue to be an essential tool for managing their operations and meeting growing demand for outdoor adventures in Uppsala.
“Booqable has made such a big difference in the way we run things. From handling bookings to keeping track of payments and inventory, it’s been a game-changer. It’s hard to imagine going back to the way we did things before.”
Booqable’s features have been key to helping Aktivt Uteliv and other rental businesses thrive throughout the year, whether under summer sun or winter snow. As the business grows, Erik and his team remain confident that Booqable will continue to be at the core of their success, ensuring their customers enjoy unforgettable outdoor experiences no matter the season.
