Based in Washington DC, Nakornsri Sintaisong founded BoatXShare during the pandemic after discovering the experience that comes from being on the water. What began as a personal passion soon grew into a business designed to help others experience that same sense of freedom and joy. Today, BoatXShare offers luxury boat rentals from across the USA, with boats docked in Miami, Washington DC, and New York, among other popular destinations.
The company provides curated boating experiences, wellness cruises, and full-service concierge events for clients looking for unique and meaningful time on the water. Before using Booqable, Nakornsri relied on manual bookings through emails, spreadsheets, and social messages, which made it difficult to track details or prevent double bookings.
“It was time-consuming and prone to missing details, especially during busy seasons,” she recalled. Transitioning to Booqable changed how she ran the business, giving her an all-in-one system to manage payments, deposits, inventory, and bookings through a professional event rental website that reflected BoatXShare’s luxury brand.
Building an experience-focused business
BoatXShare was born from a simple idea: boating should be both accessible and transformative. “Our focus is not just on renting boats but on creating unforgettable moments that connect people with nature, themselves, and each other,” Nakornsri said. The business quickly expanded to manage vessels across several states, each catering to different audiences, from wellness enthusiasts to corporate event planners.
But as the fleet and client base grew, managing availability and client data across multiple listings became a daily challenge. “Before Booqable, we used a combination of spreadsheets, emails, and social media messages,” she explained. “Managing availability and scheduling across multiple boats and clients was difficult.” With Booqable, Nakornsri and her three-person team now handle everything through the backend system, website builder, and mobile app.
“I use the mobile app to check bookings on the go, manage availability, and respond to clients in real time,” she said. The rental software gives her full visibility across the fleet, helping her manage bookings, track inventory, and onboard new boats easily. The result is fewer errors, less manual work, and a clear view of what’s available at any given time. The team now spends more time creating curated experiences for clients instead of troubleshooting schedules or payments.
Tracking payments and deposits effortlessly
Managing payments and deposits was one of BoatXShare’s biggest hurdles before switching to Booqable. “Tracking payments, deposits, and client details in one place” was a major challenge, according to Nakornsri. Using Booqable’s integrated payment processing now gives her a full overview of every transaction in one place.
The integration with Stripe allows BoatXShare to charge payments and refundable security deposits upfront through the online checkout, based on the calculation settings configured directly in Booqable. Each boat listing includes a required security deposit and a total rental amount, both automatically calculated and displayed during checkout.
Clients pay securely online, and Nakornsri can manage refunds or partial payments directly from her Booqable dashboard without needing separate tools. When a rental is completed, refundable deposits can be released instantly, while partial refunds or balance adjustments take only a few clicks.
Here’s what this setup achieves for BoatXShare:
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Payments and deposits are processed securely and automatically online.
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Refundable security deposits are held and released through Stripe in one step.
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Partial payments, balance updates, and refunds are handled quickly.
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Every booking record includes a full payment trail for transparency.
“Clients have noticed how smooth and organized our booking process is,” Nakornsri said. With Booqable’s integrated system, she no longer needs to chase payments or manually reconcile records. Instead, she can focus on providing a high-touch, luxury experience. The result is better accuracy, happier customers, and a lot less time spent managing the financial side of the business.
Running bookings through a professional website
Before using Booqable’s rental website builder, BoatXShare handled most bookings through direct messages or email requests, which often led to confusion and extra communication. “We used manual bookings through email, spreadsheets, and direct messaging,” Nakornsri said. Now, the website builder gives BoatXShare a professional event rental website that is both functional and beautifully designed.
The website builder comes with ready-made templates, a theme customizer, and drag-and-drop elements that make it easy to create or adjust pages. Nakornsri can add new boats or experiences with just a few clicks, customize visuals to fit the brand, and connect a custom domain for a cohesive, branded experience. The builder also includes pre-made pages for booking details, pricing, and contact forms, so clients can find what they need instantly and complete their bookings online.
Here’s what this setup achieves for her business:
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Clients can view live availability and book instantly.
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Pages for each boat are easy to update or duplicate.
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Payments and deposits are processed directly from the website.
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The mobile app syncs with the website, allowing updates on the go.
Nakornsri shared, “It’s helped us look more professional and allowed clients to trust our process from start to finish.” The result is fewer emails, faster responses, and a better overall experience for everyone involved.
A smoother future ahead
In just one year, BoatXShare has grown from a small idea into a nationwide business offering curated experiences on the water. With Booqable’s party rental software, Nakornsri manages her bookings, payments, and fleet through one professional event rental website, saving time and building trust with clients.
As she expands into new cities and adds more boats to her network, Booqable will continue to help her deliver the luxury, calm, and connection that inspired BoatXShare in the first place.