Based in New York, David G. Flatt Furniture began as a millwork and trade show design company creating custom booths for brands that wanted to stand out on the show floor. Zac from the team explains, “We traditionally created bespoke booths for businesses taking part in trade shows, such as fashion brands.”
As their reputation grew, clients began asking for more complete event setups, including furniture and garment racks to enhance their booths. “Trade shows are crowded, competitive, and fast-paced. Many exhibitors struggle to grab attention, manage logistics, and create a space that truly connects with visitors,” Zac says.
Handling these rentals with their previous system, Alert Rental Software, was complicated and disconnected from their website. When they switched to Booqable, they could finally add a rental department directly onto their WordPress site and manage every booking from one place. The result was a smoother process for both the team and their clients.
Adding rentals to their existing design business
Before adding rentals, David G. Flatt Furniture focused entirely on design and fabrication work. With Booqable, they introduced an online rental catalog that soon attracted fashion brands such as BB Dakota, Alo, Andrew Marc, and Botkier.
These clients could now browse and book the furniture and garment racks they needed to complete their trade show setups, all through a single website. “The WordPress integration was key to getting our rental service up and running,” Zac explained.
The Booqable plugin allowed them to take online bookings directly through their existing WordPress site, displaying live product availability and up-to-date pricing. Whenever a customer selects a date and places a booking, the system instantly reserves those items and updates availability across their catalog.
In the Booqable dashboard, every booking automatically appears with scheduled pickup and return times, which the entire team can view and manage. This visibility helps everyone stay aligned on what’s going out, what’s due back, and when. The result is an organized rental workflow that fits seamlessly alongside their design services.
Using the wordpress rental plugin
Before Booqable, managing rentals apart from their main website was a major challenge. Their rental listings were difficult to update, and customers couldn’t see what was available in real time. The Booqable WordPress plugin fixed this by working directly within their existing site.
From the Booqable backend, the team can embed different online booking elements like the date picker, product cards, and collections to match their current site design. They can adjust layouts, edit colors, and control where the booking button appears, all while keeping the look consistent with their brand.
This flexibility made it easy for David G. Flatt Furniture to expand their website without needing a full redesign. The integration achieves:
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Full control over how products and booking elements appear on their pages
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Real-time product availability and pricing displayed automatically
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The ability to add or remove rental categories at any time
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Consistent branding between their sales and rental departments
The plugin allowed them to keep their website familiar for returning customers while adding a new rental experience that feels like part of the same business.
Smarter order management
Managing the flow of online and in-person bookings used to be one of the most time-consuming parts of their rental process. With Booqable’s order management tools, everything now connects automatically to their online store and backend system.
Orders made through the website appear immediately in the Booqable dashboard, ready for review and approval. The team can also create backend orders for walk-in clients or phone reservations using the same interface. Each order includes quick links to generate rental documents, send confirmation emails, and process payments.
As orders progress, staff can move them through different statuses such as reserved, picked up, or returned. Payment statuses update alongside these, so nothing gets lost or forgotten. The integration with Stripe means they can take secure online payments directly on their site or send a payment link by email.
For David G. Flatt Furniture, this level of organization saves time and keeps the entire team aware of every stage in the rental process. They no longer have to switch between systems or manually track availability, everything happens within one clear, connected workflow.
Expanding with confidence
By adopting Booqable, David G. Flatt Furniture turned a growing customer request into a thriving part of their business. The combination of Booqable’s rental software and WordPress plugin helped them easily introduce an online rental service that fits naturally with their existing design work.
From crafting custom trade show booths to providing furniture rentals, they now offer clients a complete event experience. As Zac puts it, Booqable has given them an “easier time managing orders” and the confidence to grow their rental department while keeping their focus on quality and service.
