Sue Christensen, the owner of Fables and Flowers, is based in Lehi, Utah, where she runs a unique party and photography rental business. What began as a hobby making decorations for family events soon turned into a flourishing business as Sue started renting out her creations. “Before I knew it, I was helping friends, and then friends of friends started asking to rent,” Sue recalls.
Fables and Flowers offers a wide range of unique products, including giant flowers, butterflies, tea sets, wooden fairy houses, props, white wood arches, party supplies, table décor, themed packages, and more. As her business grew, Sue found it increasingly difficult to manage her operations manually, relying on phone calls and paper records.
This approach soon became overwhelming, especially when it came to tracking product availability and managing bookings. That’s when Sue turned to Booqable. With the rental website builder, order management system, and automated invoicing feature, Booqable has enabled her to easily manage her inventory, take bookings, and streamline the entire rental process.
Building a Booqable website to showcase the magic
Before discovering Booqable, Sue relied on phone calls and paper records to manage her rental business. This traditional method quickly became overwhelming as her business expanded. She needed a way to showcase her rental products online and track availability in real-time. “The website has allowed me to manage all of those problems with the software,” she says.
With Booqable’s rental website builder, Sue was able to quickly create a professional online presence. The drag-and-drop functionality, customizable templates, and ability to add a personal domain made the process straightforward. She could also accept payments via Stripe and immediately reserve products for customers.
Here are the three main benefits Booqable’s website builder brought to Sue’s business:
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Customizable templates to match her brand and display products.
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Easy-to-use interface for both Sue and her customers, allowing for quick booking and product reservations.
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Integrated payment system for secure online transactions.
Booqable’s website builder solved Sue’s original pain point of not having a reliable platform to showcase her products and accept reservations. It saved her time and eliminated the need for manual bookings.
Making order management a breeze
Order management was another challenge Sue faced before using Booqable. Managing bookings with paper records and phone calls was error-prone and time-consuming. With Booqable, Sue now uses the order management system to ensure everything is properly scheduled and accounted for.
When a customer reserves a product, Booqable automatically updates availability on the front-end website and adds the order to the booking calendar. The app also lets Sue update order statuses in real time, helping her stay organized.
These are the three ways Booqable’s order management system helps Sue:
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Instant reservation of products to prevent double bookings.
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Real-time updates to product availability, reflected on the website and in the dashboard.
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Efficient tracking of order statuses directly from the mobile app, allowing Sue to stay organized on-the-go.
The practical benefit of Booqable’s order management is that it has eliminated the chaos of managing orders manually. With live updates and the app’s tracking features, Sue experiences fewer errors and smoother operations.
Automating invoices and deposits
Sue’s final challenge before implementing Booqable was handling invoices and deposits manually. Creating and sending invoices was time-consuming, and keeping track of payment statuses was a constant headache. Now, the Booqable online checkout automatically calculates and charges 30% of the order amount upfront, with the automated invoicing feature making the next steps even easier.
Now, when a customer places a reservation, the system automatically generates an invoice by pulling all the order and customer details, such as rental items, dates, and pricing. This ensures that the invoices are accurate without any manual input, reducing the chance of errors. Additionally, Sue can make revisions to invoices with just a click of a button, allowing for easy adjustments when needed. Another valuable feature is the ability to set due dates on invoices, giving both Sue and her customers clear expectations for payment deadlines. These features make the invoicing process much more efficient and organized.
Here are the three key benefits of Booqable’s invoicing system:
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Automatic population of customer and order details, ensuring accurate invoices every time.
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One-click revisions for easy updates and changes.
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The ability to set due dates for payments, streamlining the financial aspect of the business.
With Booqable’s automated invoicing, Sue no longer spends time manually creating invoices or worrying about missed payments. It has streamlined her day-to-day rental management, freeing up time to focus on growing her business.
In summary
Thanks to Booqable, Sue Christensen’s Fables and Flowers, based in Lehi, Utah, has overcome the challenges of manual tracking, disorganized order management, and the headache of invoicing. With Booqable’s easy-to-use website builder, streamlined order management, and automated invoicing, Sue’s business has been able to grow and thrive.
The platform’s ability to manage everything from inventory to customer payments has been a game-changer, allowing Fables and Flowers to provide a smooth experience for customers while becoming more efficient in the process.
